CQC inspectors highlight drive to transform clinical practice by South Central Ambulance Service

England's Chief Inspector of Hospitals has rated South Central Ambulance Service NHS Foundation Trust as Good following an inspection by the Care Quality Commission.  Overall the trust’s emergency operations centre, patient transport and NHS111 service were rated Good – although the emergency and urgent care services were rated Requires Improvement. Full reports have been published [...]

By | 2017-08-02T14:33:36+00:00 September 20th, 2016|News|0 Comments

Healthwatch Portsmouth Customer Service Charter & Standards

Here at Healthwatch Portsmouth we are committed to provide high standards of customer service to everyone who contacts us.  As such we have updated our customer charter and the set of standards to which we will strive to meet. A copy of our Customer Service Charter & Standards can be found here.

By | 2017-08-02T14:34:15+00:00 September 16th, 2016|News|0 Comments

Walk-in services in Portsmouth have changed

From 1 July, 2016 there have been some important changes to NHS walk-in services in Portsmouth. From that date: The walk-in service at St Mary’s Treatment Centre will be strengthened, with GPs employed to work there for the first time, alongside the existing nursing teams. Walk-in appointments at Guildhall Walk Healthcare Centre will only be [...]

By | 2017-08-02T14:36:36+00:00 September 1st, 2016|News|0 Comments