England's Chief Inspector of Hospitals has rated South Central Ambulance Service NHS Foundation Trust as Good following an inspection by the Care Quality Commission. Overall the trust’s emergency operations centre, patient transport and NHS111 service were rated Good – although the emergency and urgent care services were rated Requires Improvement. Full reports have been published [...]
Here at Healthwatch Portsmouth we are committed to provide high standards of customer service to everyone who contacts us. As such we have updated our customer charter and the set of standards to which we will strive to meet. A copy of our Customer Service Charter & Standards can be found here.
From 1 July, 2016 there have been some important changes to NHS walk-in services in Portsmouth. From that date: The walk-in service at St Mary’s Treatment Centre will be strengthened, with GPs employed to work there for the first time, alongside the existing nursing teams. Walk-in appointments at Guildhall Walk Healthcare Centre will only be [...]