Authorised Representatives 2017-08-02T12:09:53+00:00

Authorised Representatives

Authorised Representatives are the only people who can undertake a visit using our power to Enter & View local health and social care services.

Enter and View Authorised Representatives can:

  • go into health and social care premises to see and hear for themselves how services are provided

  • collect the views of service users at the point of service delivery

  • collect the views from family and carers

  • observe the nature and quality of services

  • collect evidence based findings

  • develop recommendations which influence commissioning

Everybody listed below has completed all of the training and background checks necessary to become an Enter and View Authorised Representatives.

Alison Nicholson
Alison Nicholson
Fergus Cameron
Fergus Cameron
Patrick Fowler
Patrick Fowler
Roger Batterbury
Roger Batterbury
Brenda Skinner
Brenda Skinner
Jill Dann
Jill Dann
Jane Bailey
Jane Bailey
Hilary Campbell
Hilary Campbell
Avril Adams
Avril Adams
Juliet Dunn
Juliet Dunn
Sameen Farouk
Sameen Farouk
Steve Cope
Steve Cope
Sue Cope
Sue Cope

What is Enter & View

Part of the local Healthwatch programme is to carry out Enter and View visits.

Local Healthwatch representatives carry out these visits to health and social care services to find out how they are being run and make recommendations where there are areas for improvement.

The Health and Social Care Act allows local Healthwatch authorised representatives to observe service delivery and talk to service users, their families and carers on premises such as hospitals, residential homes, GP practices, dental surgeries, optometrists and pharmacies.

Enter and View visits can happen if people tell us there is a problem with a service equally, they can occur when services have a good reputation – so we can learn about and share examples of what they do well from the perspective of people who experience the service first hand.

Copies of our latest reports can be found in the Information Centre